How to delete your account
Follow these steps in the VocOrbit app:
- Sign in.
- Open Profile.
- Open Account Details.
- Tap "Delete account permanently".
- Confirm deletion.
If you can access your account, use this in-app flow instead of sending a separate deletion request by email.
What we delete
After you confirm deletion, we delete or anonymize the data associated with the account, including:
- VocOrbit account profile and login details
- Saved words, sentences, study items, and other synced learning content
- Account-linked support messages or attachments when they are no longer needed
What we may retain
Some information may be retained for a limited time when needed for legal, security, fraud-prevention, or record-keeping reasons.
- Records required for legal compliance or dispute resolution
- Limited security, fraud-prevention, or abuse-prevention logs
- Temporary backups that are removed during normal retention cycles
What to expect
We aim to complete account deletion within a reasonable period after the in-app confirmation is submitted.
If you no longer have access to the app, the account email address, or need help identifying the account, contact vocorbit@gmail.com.